ORLANDO, Fla., Oct. 20, 2014 - Textron Aviation, Inc., a Textron Inc. (NYSE:TXT) company, announced today at the National Business Aviation Association (NBAA) Convention & Exhibition in Orlando it is expanding its industry-leading ProAdvantage customer support suite with the introduction of ProManagement, a program designed to help first-time owners navigate aircraft operations.
ProManagement allows first-time aircraft owners to use the company’s expertise regarding all aspects of aircraft ownership and operation including pilot services and training, location/hangar assistance, insurance, cost management, and introduction to ProAdvantage maintenance and support programs.
“ProManagement is an evolution of the expertise our teams have demonstrated for more than 20 years and is designed to make the transition into aircraft ownership seamless,” said Brad Thress, senior vice president, Customer Service. “Our experienced team members leverage their knowledge and relationships across the industry to provide a first-time customer with everything needed to set up their operation.”
ProAdvantage, which provides life-cycle maintenance and spare part support for aircraft airframes and avionics, engines and, when applicable, auxiliary power units, is designed to increase efficiency, reduce costs and optimize the value of the aircraft. Owners benefit from more accurate budget management and long-term price protection for most every system on the aircraft through ProParts, ProTech, PowerAdvantage and now, ProManagement programs.
Textron Aviation extended ProAdvantage coverage to Beechcraft King Air models earlier this year and also covers Cessna Citation business jets and Caravan turboprops.
Textron Aviation Service
Textron Aviation, through its Beechcraft, Cessna and Hawker brands, is renowned for its unrivaled global service network dedicated to complete life-cycle support. Textron Aviation’s business jet and turboprop aircraft product support organization includes a world-wide network of authorized service centers and 21 company-owned facilities with thousands of expert service engineers offering maintenance, inspections, parts, repairs, avionic upgrades, equipment installations, refurbishments, and other specialized services. Textron Aviation also offers ServiceDirect, a mobile service program featuring more than 40 mobile service units and on-site service technicians and support.